How can I edit or delete emails from my company domaine?

Question

I have a right to have 5 emails I think from my plan on microsoft. But I can't edit or change any email. Where do I make this changes?

Answer 1

Hi there,

Thanks so much for reaching out — I’m really glad you did, and I’d love to help you get this sorted.

If your Microsoft 365 plan includes access to up to 5 email accounts, that usually applies to business or enterprise subscriptions like Microsoft 365 Business Standard or Exchange Online. Whether you can create or edit those email addresses depends on how your account is set up — especially if you're using a custom domain (like yourcompany.com) or a personal Microsoft domain (like @outlook.com).

Here’s a quick guide to help you manage your email accounts:

A) If you're using Microsoft 365 with a custom domain:

Head over to the Microsoft 365 Admin Center

Go to Users > Active Users

From there, you can create new email accounts, assign licenses, and update existing addresses.

To change an email address, just click on the user and select Manage username and email.

Make sure you have available licenses to assign to any new users.

B) If you're using a personal Microsoft account (like @outlook.com or @hotmail.com):

These accounts don’t support multiple separate email inboxes under one plan.

However, you can add aliases — extra email addresses that point to the same inbox.

You can manage those here: https://account.live.com/names/Manage

If you're not sure which plan you're currently using, you can check by going to your Microsoft 365 Account Settings and selecting Subscriptions.

And if your account is managed by an organization or IT administrator, they may need to make these changes for you.

I hope this helps clear things up! If you’d like help walking through any of these steps, I’m here for you.

Let me know how it goes, and if this answer helps, feel free to hit “Accept Answer” so others can benefit too 😊

T&B,

Domic.