Microsoft Teams UserPhoto

Rising Flight 4,216 Reputation points
2021-09-21T18:59:04.45+00:00

Hi All

i have changed one of the users profile photo using the below syntax. Users profile some times shows old photo and sometimes shows new photo in Microsooft Teams. User uses MAC operating system and see this issue only on Teams. experts guide me. i was referring the below article. will this help me
https://www.uvm.edu/it/kb/article/clearing-teams-cache/

Set-UserPhoto -Identity user1@Company portal .com -PictureData ([System.IO.File]::ReadAllBytes("C:\temp\user1.jpg"))

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
9,595 questions
Microsoft Exchange Online Management
Microsoft Exchange Online Management
Microsoft Exchange Online: A Microsoft email and calendaring hosted service.Management: The act or process of organizing, handling, directing or controlling something.
4,378 questions
{count} votes

Accepted answer
  1. Joyce Shen - MSFT 16,651 Reputation points
    2021-09-22T03:08:38.19+00:00

    Hi @Rising Flight

    Check if the new user profile photo updated in Teams web client https://teams.microsoft.com, if it updated in web client, the issue is related to local cache, you could follow the steps in the link you provided to clear them:

    Quit out of Teams completely.
    Navigate to ~/Library/Application Support/Microsoft.
    Right-click the Teams folder then select Move to Trash.
    Navigate to Keychain Access.
    Search for ‘Microsoft Teams’ and delete the entry.
    Open Teams and wait for it to download required files.

    And here is a thread discussed about the similar issue as yours for your reference as well: Unable to Update Profile Picture


    If an Answer is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments No comments

1 additional answer

Sort by: Most helpful
  1. Ren Jones 81 Reputation points
    2021-09-22T00:56:25.61+00:00
    0 comments No comments