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Thank you for contacting us regarding the issue you encountered while attempting to upload a CSV file in Power BI. I understand that you have signed up using your student account and activated your license through your university portal, yet you are receiving a message indicating that you do not have the required license. I would like to gather some additional information to diagnose the problem accurately and provide the most effective solution.
- Are you signing in with a work or school account managed by your organization, or a personal Microsoft account (hotmail.com, live.com)?
- Are you attempting to upload the CSV file using Power BI Desktop (the installed application) or the Power BI Service (the web portal at app.powerbi.com)?
- When you navigate to Profile > View Account > Subscriptions in Power BI Service, does your account display Power BI (Free) or Power BI Pro?
- Has your university confirmed that your student license includes Power BI Pro, or does it only cover standard Microsoft 365 applications?
- At what point does the error occur? Is it during the initial import of the CSV file, or when you attempt to publish or share the report online?
Possible causes for your issue could be:
- Student accounts typically default to Power BI Free, which allows personal report creation but does not support publishing or collaboration features.
- Uploading a CSV file in Power BI Desktop should work without any license upgrade, whereas publishing to the cloud or sharing reports requires Power BI Pro.
For reference, please read this article: Power BI service features by license type - Power BI | Microsoft Learn
Please review the questions and let me know your responses so that I can provide precise, step-by-step guidance tailored to your situation. Thank you in advance for your cooperation.
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