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I have an old hotmail account that I would like to get into. I noticed when I sent up the account I accidently put 'hatmail.com' instead of 'hotmail.com' I haven't used this account in years due to this issue. I can't remember much aside for the name I used, which has led me to not being able to pass the recovery option. I tried to find a way to email/live chat, but couldn't find anything so I am posting here.
I made this account when I was a teenager and would like to get it into and see my memories and fix it up so I can use it again. Is there someone I could contact regarding this or is the account doomed?
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Hey there! Nice to meet you!
If I may ask, may I know when was the last time you successfully signed in to your Microsoft account?
Do you still have access to your account's security information, email, or phone number?
Did you have two-factor authentication (2FA) active on the account? If yes, are you able to access the second factor of authentication?
Best regards,
Darhyl
Hi Darhyl
I can't remember the last time I was successfully logged in, I know it was back in 2013.
This issue with the recovery account I typed in hatmail.com(which I don't believe actually exists) when it was meant to be hotmail.com which I cannot get a recovery mail sent to.
I had no 2FA back then attached to this account.
Since you last signed-in in 2013, I'm afraid your account has already been deleted due to inactivity.
All Microsoft accounts that have not been signed in to for more than 2 years will be closed/deleted and can no longer be recovered.
Please check this link for reference regarding the Microsoft account activity policy: https://support.microsoft.com/topic/microsoft-account-activity-policy-7c0a9fa7-0982-b7c6-fd72-df852b63699f
Thank you for your understanding.
Best regards,
Darhyl
