Can't install Office 365 Family

Michael Polizzi 1 Reputation point

My wife shared her subscription with me. Installed fine on my laptop (running Office 2016) but WON'T on my desktop (running 2013). I get an error message saying "Error: Stop, you should wait to install Office 2016. You won’t be able to receive mail from a current mailbox". Something about Exchange 2007.

Please help

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  1. Anonymous

    O365 is not currently supported here on Q&A. The product group for Office 365 actively monitors questions over at

    --please don't forget to upvote and Accept as answer if the reply is helpful--

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