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Hello. I recently tried to purchase the Win11 Pro upgrade from the MS Store. After purchase, it keeps failing to upgrade. I would like to try and get a refund. How can I do this?
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Hi Chris,
You can check this link first before requesting a refund:
Refund policy for Microsoft Marketplace - Marketplace customer documentation | Microsoft Learn
Then if your request is applicable to refund policy you may proceed to this link to refund request.
Microsoft Store & billing help
Let me know how it goes, Happy to help!
