constantly required to sign in on mobile device

Question

constantly required to sign in on mobile device since upgrading to new phone

Answer 1

Hi Greg, thanks for sharing. Are you being asked to sign in repeatedly on one specific Microsoft app like Outlook or across all Microsoft apps on your phone?

This issue usually happens when your account security settings are not updated for your new device. Go to account.microsoft.com/security, review your sign-in settings, and make sure your new phone is listed as a trusted device. Also check your phone’s date, time, and region settings.

Answer 2

Yes, Excel is what I use most. So that's where I notice it. That trusted device option tells me that Android devices can't be set up at this time. This was working fine on my Samsung S23 Ultra, so not sure why I'm having the issue on my Fold 7.