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I have an order number when I purchased MS Office 365 family. How do I get my product key?

Frederic Moreno 0 Reputation points
2025-11-07T03:00:45.5233333+00:00

I purchased MS Office 365 Family when I started working for Sirius Tech. The company folded and now I need to use this subscription for my personal laptop. I have an order number but never received a product key.

Microsoft 365 and Office | Microsoft Family Safety | For home | MacOS
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  1. EmilyS726 230.2K Reputation points Independent Advisor
    2025-11-07T03:33:44.45+00:00

    Hello

    Did you order it directly from Microsoft? If so, subscription doesn't come with actual product key. Your Microsoft account used for the subscription is the license.

    Please go to https://www.office.com

    Sign into the Microsoft account you used for the subscription. Click on Apps on the left.

    Then on the upper right, click on "Install apps". This will now download the installer file. Once downloaded, click on the file to install. It will install the Desktop version of the apps for you then.

    https://support.microsoft.com/office/download-install-or-reinstall-microsoft-365-or-office-2024-on-a-pc-or-mac-4414eaaf-0478-48be-9c42-23adc4716658

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  2. Q&A Assist
    2025-11-07T03:01:00.49+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To obtain your product key for Microsoft Office 365 Family, you can follow these steps:

    1. Sign in to the Microsoft 365 admin center: Go to the Microsoft 365 admin center and log in with the account associated with your Office 365 subscription.
    2. Access Billing: Navigate to the Billing section and select Your products.
    3. Locate your subscription: Find your Office 365 Family subscription in the list of products.
    4. View product keys: On the subscription details page, look for the Product keys or Downloads & keys section to find your product key.
    5. Copy the key: If available, you can copy the product key to your clipboard for use during installation.

    If you are unable to find the product key, you may need to contact Microsoft Support for further assistance, especially if you have the order number but did not receive the key.

    References:

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