error code: 0*8007007B

Question

it said that you can't connect to my organization's activation server

Answer 1

The error code 0x8007007B indicates that the DNS name does not exist, which means that your KMS client cannot find the KMS SRV resource records in DNS. This issue can occur if there are problems with the DNS configuration or if the KMS server is not properly set up.

To troubleshoot this issue, you can follow these steps:

1. Check DNS Settings: Ensure that your computer is configured to use the correct DNS server that can resolve the KMS server's name.
2. Verify KMS Server: Make sure that the KMS server is operational and that it has the required SRV records in DNS.
3. Use Command Prompt: You can use the command prompt to check the DNS records by running the command nslookup <KMS_Server_Name> to see if the KMS server can be resolved.
4. Firewall Settings: Ensure that any firewall settings on your network are not blocking access to the KMS server.
5. Reboot: Sometimes, simply rebooting your computer can help resolve temporary network issues.

If the problem persists, you may need to consult your IT department for further assistance with the KMS setup.

Answer 2

Hi youssef, welcome in community

In general, the error code 0x8007007B appears if you are using a non-genuine product key or the system files have become obsolete.

also, the error message suggests that your system is using a KMS (Key Management Service) license key, which means Windows is trying to connect to a corporate KMS activation server.

Are you part of an organization or company network? If so, it would be best to contact your IT department for assistance with activation.

You can also open terminal as administrator (press WIN + X), type the command:

slmgr /dlv

and share the results here for further troubleshooting.

ps. where did you get the license?

let me know

Elvis