Money withdrew with no reason 100£

Question

Well if has a re accurijg payment apprently just relaised and uts 106 quid but i dont have any accpunt wtth a subscription

Answer 1

It seems you are experiencing an unexpected withdrawal related to a recurring payment, but you do not have an account with a subscription. Here are a few steps you can take to resolve this issue:

1. Check for Subscriptions: Verify if you have any subscriptions associated with your email or payment method. Sometimes, subscriptions can be overlooked.
2. Contact Support: If you believe this charge is an error, it’s best to contact Microsoft support directly for assistance. They can help clarify any charges and check if there are any subscriptions linked to your account.
3. Review Payment History: Look at your payment history in the Microsoft 365 admin center if you have access. This can provide insights into any recent transactions.
4. Dispute the Charge: If you cannot find any subscription and believe the charge is unauthorized, consider disputing the charge with your bank or financial institution.

If you need further assistance, contacting Microsoft support would be the most effective way to address this issue.

---

References:

• Why am I getting billed for Microsoft 365 after I activate the benefit?

Answer 2

Hi Vi Gemmil,

Thank you for posting in Microsoft Community. I understand it’s frustrating to see a £106 charge when you don’t have any known subscriptions. I'm here to help!

Unexpected charges like this happens when a subscription with auto-renewal is active, possibly one you forgot about or if someone else used your payment method on a different Microsoft account. These subscriptions renew unless canceled, and the charge might not show under the account you're currently signed into.

I recommend signing in at account.microsoft.com and review your Order History and Services & Subscriptions pages. If you don’t see any active subscriptions or matching transactions, try signing in with any other Microsoft accounts you may have used in the past. If the charge still isn’t listed, you can request a refund or contact Microsoft Billing Support directly at https://support.microsoft.com/en-us/contactus to investigate and request a refund.

You can see this link for more details: https://support.microsoft.com/en-us/account-billing/how-to-get-a-refund-on-a-microsoft-subscription-67dca30b-b323-44d5-acc2-e02f9902c472

I hope you find this information helpful. Please let me know if you have any further questions If the answer is helpful, please click "Accept Answer".

Regards,
Carlo