Microsoft 365 and Office | Other
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Can you supply a screen shot showing the error? Be sure to mask any personal information.
how to complete personal address page
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 24%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
Tom Priestly
45
Reputation points
I am not allowed to complete the address page for a purchase
Microsoft 365 and Office | Other
Answer accepted by question author
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Brian Tillman [Outlook MVP 2007-2019] on Movate 22,040 Reputation points Independent Advisor2025-11-08T00:18:23.44+00:00 -
Tom Priestly 45 Reputation points
2025-11-08T00:26:06.0366667+00:00 Here you are:
"Uganda" cannot be altered. I was born in Uganda but left in 1943. I live in Canada!
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Tom Priestly 45 Reputation points
2025-11-08T00:34:48.5133333+00:00 I have to leave this page now: Family visit! I'll reconnect tomorrow (Nov. 08). Tom
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Answer accepted by question author
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Brian Tillman [Outlook MVP 2007-2019] on Movate 22,040 Reputation points Independent Advisor
2025-11-08T00:06:44.5033333+00:00 Hi. I'm Brian and I'll try to help.
Details are important. Please explain fully what you're trying to buy, where you want to buy it and where in the process it fails. When you say "address," do you mean mailing address or email address?
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Tom Priestly 45 Reputation points
2025-11-08T00:09:16.6166667+00:00 I mean mailing address. I can complete every line except the last, which will not budge for "Uganda". I live in Canada
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