Microsoft store app not working

Andy O'Malley 0 Reputation points
2025-11-09T14:07:56.8966667+00:00

My Microsoft store app wont open and shuts immediately when I try. I have gone through the 4-5 steps on your troubleshoot and now the app has been deleted and wont reinstall. This is now beyond my level of fixing. I need help

Windows for home | Windows 11 | Apps
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  1. Q&A Assist
    2025-11-09T14:08:12.5+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If your Microsoft Store app is not opening and has been deleted, you can try the following steps to reinstall it:

    1. Check if Microsoft Store is registered for your user account: Open a PowerShell prompt (not elevated) and run the command:
         Get-AppxPackage *Microsoft.WindowsStore*
      
      If it shows that Microsoft Store is not installed, you can try to re-register it.
    2. Re-register Microsoft Store: Run the following command in an elevated PowerShell prompt:
         Add-AppxPackage -Register -DisableDevelopmentMode "C:\Program Files\WindowsApps\Microsoft.WindowsStore_8wekyb3d8bbwe\AppxManifest.xml"
      
      Make sure to replace the path with the correct one if necessary.
    3. Use Windows Package Manager (winget): If you have winget installed, you can try to install Microsoft Store using:
         winget install Microsoft.Store
      
    4. Reset Microsoft Store: If you manage to get it installed but it still doesn’t work, you can reset it using the command:
         Reset-AppxPackage -Package Microsoft.WindowsStore
      
    5. Check system settings: Ensure that your system settings allow for the installation of AppX packages.

    If these steps do not resolve the issue, you may need to check for any system updates or consider reaching out to Microsoft support for further assistance.


    References:

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  2. Andy O'Malley 0 Reputation points
    2025-11-09T14:14:28.69+00:00

    None of this worked

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  3. John DeV 152.2K Reputation points Independent Advisor
    2025-11-09T14:42:45.4666667+00:00

    Hi, good day!

    • When was the last time it worked properly?
    • Have you made any changes to your computer recently?

    • If you have a third-party VPN or Antivirus installed, please try to temporarily uninstall it then check if the issue persists.
    • Please try changing your Region to United States if it helps.
    • Reset the Microsoft Store cache

    Press the Windows Logo Key + R to open the Run dialog box,

    type wsreset.exe -i

    and then select OK.

    Note:

    A blank Command Prompt window will open, and after about ten seconds the window will close, and Microsoft Store will open automatically.

    • Check the Microsoft Store Install Service

    Press the Windows Key + S and type in services.msc.

    Find the Microsoft Store Install Service and double click, If the status is Running, right click it then select Restart

    If disabled, change it to Automatic, click Start and click OK.

    • Please try to run SFC and DISM to check for any system errors and corrupted files.

    https://support.microsoft.com/en-us/windows/using-system-file-checker-in-windows-10-365e0031-36b1-6031-f804-8fd86e0ef4ca

    After that, restart your computer

    • Re-register built-in apps and reinstall the Microsoft Store app

    Press Windows key + X

    Click and Run Windows PowerShell (Admin)

    Copy and paste the command below then press Enter.

    Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
    

    Restart your computer

    I look forward to receiving your update and I'm willing to collaborate with you till we resolve the issue. Do keep me informed by clicking "Add comment" below.


  4. Andy O'Malley 0 Reputation points
    2025-11-09T15:07:16.01+00:00

    It says access denied when I enter this prompt

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  5. John DeV 152.2K Reputation points Independent Advisor
    2025-11-09T19:45:13.06+00:00

    I recommend performing a repair installation via Settings or using the Windows 11 ISO.

    Open Settings > System > Recovery.

    Few things to check on the PC

    • Unplug all external peripherals except for the Mouse, Keyboard, and LAN cable before starting
    • Disable or uninstall any third-party Antivirus program to prevent it from interfering with the upgrade

    Under Fix problems using Windows Update, click Reinstall Now

    Once completed, your system will restart.

    Alternatively, you can use the Windows 11 ISO by following the steps in the link below.

    https://learn.microsoft.com/en-us/answers/questions/4252110/how-to-run-in-place-upgrade-in-windows-11?forum=windows-all&referrer=answers


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