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Gloria 0 Reputation points
2025-11-10T07:01:19.1966667+00:00

My bluetooth stopped working> How can I reinstall it? Where can I find the driver?

Windows for home | Windows 11 | Devices and drivers
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  1. Q&A Assist
    2025-11-10T07:01:28.2266667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    To reinstall your Bluetooth driver, you can follow these steps:

    1. Open Device Manager:
      • Select Start, navigate to All Programs > Accessories > Command Prompt, right-click Command Prompt, and select Run as administrator. In the command window, type Devmgmt.msc to open Device Manager.
    2. Find the Bluetooth Radio:
      • Under Other Devices, locate your Bluetooth radio. If you don't see it, ensure that your Bluetooth is enabled on your device.
    3. Update Driver Software:
      • Right-click on the Bluetooth radio and select Update Driver Software. Choose Browse my computer for driver software and then select Let me pick from a list of device drivers on my computer.
    4. Select the Generic Bluetooth Driver:
      • In the list of available drivers, select Bluetooth Radios and then choose a Bluetooth radio that matches your system. If unsure, you can select Generic Adapter as the manufacturer and Generic Bluetooth Adapter as the model for testing.
    5. Install the Driver:
      • Follow the prompts to confirm the installation of the driver. If successful, you should see a Generic Bluetooth Adapter entry under the Bluetooth Radios node in Device Manager.

    If the driver fails to start, check the event log for error codes to determine the cause.

    For more detailed guidance, you can refer to the installation procedures outlined in the Microsoft documentation.

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  2. Estrella721 28,320 Reputation points Independent Advisor
    2025-11-10T07:39:22.6833333+00:00

    Hi,

    In addition to the answer above, if you do not see the Bluetooth driver, you will need to download and install a new copy of the driver from your PC manufacturer’s website.

    Steps:

    1. Go to your PC manufacturer’s official support website (for example, Dell, HP, Lenovo, ASUS, etc.).
    2. In the search box, enter your PC model number.
    3. Look for the Drivers and Downloads section.
    4. Find the Bluetooth driver for your specific model and operating system.
    5. Download and install the driver.
    6. Restart your computer after installation.

    If you need help finding the driver, please provide the make and model of your device.

    In the search bar, type MSINFO32 and press Enter.

    Please take a screenshot of the window that appears and share it here.

    Next, check your Bluetooth devices:

    Press Windows + X and select Device Manager.

    Click View and choose Show hidden devices.

    Expand the Bluetooth section.

    Take a screenshot and share it he

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