When a customer already has an Enterprise Agreement (EA) and uses Azure and Microsoft 365 services but wishes to purchase new services (such as additional Intune licenses or cloud resources) under the CSP model in the existing tenant ?

Question

Scenario: When a customer already has an Enterprise Agreement (EA) and uses Azure and Microsoft 365 services but wishes to purchase new services (such as additional Intune licenses or cloud resources) under the CSP model in same tenant ... is this possible ?

Answer 1

Yes, it is possible for a customer who already has an Enterprise Agreement (EA) and uses Azure and Microsoft 365 services to purchase new services under the Cloud Solution Provider (CSP) model in the same tenant. The customer can either use the channel transfer method or the manual path to move their subscriptions to the CSP model.

1. Channel Transfers: This method allows the transacting CSP partner to see their customer's EA services and schedule CSP subscription creations, enabling the continuation of services even if they are end of sale.
2. Manual Path: The CSP partner can purchase supported SKUs from the CSP catalog directly. This has been a long-supported method for moving subscriptions.

It is important for the customer to ensure that they have a relationship with the CSP partner and to follow the necessary steps for transferring or purchasing the new subscriptions accordingly.

Answer 2

When a customer already has an Enterprise Agreement (EA) and uses Azure and Microsoft 365 services but wishes to purchase new services (such as additional Intune licenses or cloud resources) under the CSP model in the existing tenant ? Please provide the link or documentation on microsoft website.