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Microsoft is not letting me edit my birthdate. When I try to edit it, it shows this ID: 0003BFFEA50D9503.
I entered the wrong birthdate and it shows that I 3 years old. I have followed all the recommendations to change it and is not letting me. I am restricted to use my pc for only 4 hours per day
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 15%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOI%3C/text%3E%3C/svg%3E)
Sorry to hear you're having trouble.
You're seeing this error due to the extremely young age your account is set to. Please try changing the date of birth at https://account.microsoft.com. You may need to provide a credit card in your name to prove your age.
If you still have trouble though please start an online chat with support via https://support.microsoft.com and click on Contact Us. Explain the issue to them and they should be able to help.
