Hi, I've recently bought a new laptop that comes with free 1 year subscription of Microsoft 365. However I am already a current user of Microsoft 365 Personal. How do I redeem the free 1 year

Question

Hi, I've recently bought a new laptop that comes with free 1 year subscription of Microsoft 365. However I am already a current user of Microsoft 365 Personal. How do I redeem the free 1 year

Answer 1

To redeem your free 1-year subscription of Microsoft 365 that came with your new laptop, you will need to follow these steps:

1. Check for a Product Key: Look for a 25-character product key that may have been included with your laptop purchase. This key is essential for activating your subscription.
2. Sign In to Microsoft 365: Open a web browser and go to the Microsoft 365 sign-in page. Make sure to sign in with the Microsoft account that you want to associate with the new subscription.
3. Redeem the Product Key: If you have a product key, go to the product key redemption page. You can do this by copying and pasting the following link into your browser: https://signup.microsoft.com/productkeystart. Enter your product key and follow the prompts to redeem it.
4. Manage Your Subscriptions: After redeeming the key, you can manage your subscriptions in the Microsoft 365 Admin Center. If you have an existing subscription, you may need to decide whether to extend it or let it run concurrently with the new subscription.
5. Activation Confirmation: Once the redemption is successful, you should receive a confirmation, and your new subscription will be activated.

If you encounter any issues during the process, consider contacting Microsoft support for assistance.

Answer 2

If your new laptop comes with a one year free Microsoft 365 subscription, then if you open the Store app, at the top, you should see 'Included with this device' and from there you can claim the 1 year subscription, that should extend your current Microsoft subscription by one year when you claim it.