How to resolve Event Log Error 6008 on Windows 11

Question

I have an issue where my pc will randomly turn off during gaming, it is more likely on some games when doing a certain action but can happen randomly aswell. When looking in the event log i get an Error id 6008, my computer is new (ish, bought it in August) and i have had this problem since i got it.

Answer 1

Event ID 6008 indicates that the previous system shutdown was unexpected. This can happen for various reasons, including hardware issues, power supply problems, or overheating. Here are some steps you can take to troubleshoot and potentially resolve the issue:

1. Check for Overheating: Ensure that your PC is not overheating during gaming. Monitor the CPU and GPU temperatures using software like HWMonitor or MSI Afterburner. If temperatures are too high, consider cleaning the fans and ensuring proper airflow.
2. Inspect Power Supply: A faulty or insufficient power supply can cause unexpected shutdowns. Make sure your power supply unit (PSU) is adequate for your system's requirements, especially if you have a high-end GPU.
3. Update Drivers: Ensure that all your drivers, especially graphics drivers, are up to date. Visit the manufacturer's website for the latest versions.
4. Check Event Viewer: Look for other related event IDs around the time of the shutdown in the Event Viewer. This can provide additional context about what might be causing the issue.
5. Run Hardware Diagnostics: Use built-in diagnostics tools or third-party software to check for hardware issues. Many manufacturers provide diagnostic tools that can help identify problems.
6. Disable Fast Startup: Sometimes, disabling the Fast Startup feature in Windows can resolve unexpected shutdowns. You can do this by going to Control Panel > Power Options > Choose what the power buttons do > Change settings that are currently unavailable, and then uncheck "Turn on fast startup."
7. Check for Windows Updates: Ensure that your Windows operating system is fully updated, as updates can fix bugs and improve system stability.

If the problem persists after trying these steps, you may want to consider contacting technical support or seeking assistance from a professional technician.

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References:

• Troubleshoot unexpected reboots using system event logs

Answer 2

Hi,

My name is Igor. It's a pleasure for me to help others and I'll try to help you. I am merely a fellow user trying to provide insight and information that may be helpful to others.

Do you have Kernel-Power 41 errors and volmgr errors? Please share system journal as EVTX file to OneDrive for analysis.

Answer 3

Right-click Start, select Event Viewer, expand Windows at the left and select System journal

Right-click on System and select "Save…" to get evtx file. Do not use any filtering, informational events may be meaningful too. Share this file to OneDrive for analysis.

Answer 4

Sorry, it is time to sleep, I"ll look at file tomorrow.

Answer 5

Unfortunately, I see nothing that can cause this problem.

Please check it this event appears after clean boot. https://support.microsoft.com/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd

Show a screenshot of msinfo32 tool.