In the email communication service, we are able to verify the domain status and DKIM and DKIM2 statuses. However it has been stuck on SPF status for over a day. What could be going wrong and how can I fix this?

Question

In the email communication service, we are able to verify the domain status and DKIM and DKIM2 statuses. However it has been stuck on SPF status for over a day. What could be going wrong and how can I fix this?

Nigam Kadambi 0

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RAMAMURTHY MAKARAPU 1,125 Reputation points Microsoft External Staff Moderator

2025-11-12T21:28:08.75+00:00

Hi @Nigam Kadambi,

Thank you for submitting your question on Microsoft Q&A. Could you please check that TP's answer worked for you.

1 answer

Your answer

RAMAMURTHY MAKARAPU 1,125 Reputation points Microsoft External Staff Moderator

2025-11-12T21:28:08.75+00:00

Hi @Nigam Kadambi,

Thank you for submitting your question on Microsoft Q&A. Could you please check that TP's answer worked for you.

Answer 1

TP 145.2K Volunteer Moderator

Hi,

Can you remove the TXT record with "v=spf1 include:dc-34c065e1ae._spfm.opalalign.com -all" and then click the SPF Configure link, go through wizard, and try to see if it verifies again? You may need to wait 1 hour after you delete the record so that it drops out of DNS cache.

I queried for TXT record for the above (dc-34c065e1ae._spfm.opalalign.com) and got no response, so unsure what purpose it is serving.

Please click Accept Answer and upvote if the above was helpful.

Thanks.

-TP

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In the email communication service, we are able to verify the domain status and DKIM and DKIM2 statuses. However it has been stuck on SPF status for over a day. What could be going wrong and how can I fix this?

1 answer

Your answer