why can't I block emails in my outlook mail box?

Question

why can't I block emails in my outlook mail box?

Paul Spychalski 10

How do I block a message in my Outlook email account?

Adoree Blair 5 Reputation points

2026-02-23T21:08:49.83+00:00

Carlos, I don't have TIME to go in and type all the addresses I need to block! Please, there has to be an easier fix - please fix this!!!!
Harry Knower 0 Reputation points

2026-07-31T23:41:48.3433333+00:00

GOOD BYE MSN!! I've been on Outlook and Hotmail since they have existed. I have always been able to BLOCK obvious scam and abusive sites. Now I CAN"T??? I agree with the other comments. MSN must be profiting off existing legitimate users by allowing Illegitimate users access. Just another indication of what this world is coming to.

2 answers

Your answer

Adoree Blair 5 Reputation points

2026-02-23T21:08:49.83+00:00

Carlos, I don't have TIME to go in and type all the addresses I need to block! Please, there has to be an easier fix - please fix this!!!!
Harry Knower 0 Reputation points

2026-07-31T23:41:48.3433333+00:00

GOOD BYE MSN!! I've been on Outlook and Hotmail since they have existed. I have always been able to BLOCK obvious scam and abusive sites. Now I CAN"T??? I agree with the other comments. MSN must be profiting off existing legitimate users by allowing Illegitimate users access. Just another indication of what this world is coming to.

Answer 1

Anonymous

Hi Paul,

Thanks for reaching out. I understand how frustrating it is when you can’t block unwanted emails in Outlook it’s a common issue for many users. Blocking normally moves messages from that sender to your Junk Email folder, but if it’s not working, there are a few reasons why.

This can happen if you’re using the new Outlook with third-party accounts like Gmail or Yahoo, because blocking is only supported for Microsoft accounts. It may also fail if the sender uses changing or spoofed addresses, or if there’s a temporary bug after an update. In some cases, cached browser data or misconfigured junk mail settings can interfere.

To fix this, check your Outlook version and go to Settings > Mail > Junk Email (or Home > Junk > Block Sender in classic Outlook) to add the address or domain to your blocked list. If blocking still doesn’t work, create a rule to move those emails to Junk or Deleted Items. Clearing cache or updating Outlook can also help. For persistent issues, try blocking via Outlook on the web or contact Microsoft Support.

I hope you find this information helpful. Please let me know if you have any further questions If the answer is helpful, please click "Accept Answer".

Regards,
Carlo

Orhan ŞENGÜL 10 Reputation points

2026-01-20T19:15:20.2533333+00:00

Carlo Luna, stop giving pointless answers! Microsoft can't block spammers like they can block other legitimate senders because they don't want to. They profit from people being victimized. Keep your false suggestions to yourself and be honest and say "blocking doesn't work."
Orhan ŞENGÜL 10 Reputation points

2026-01-22T17:43:42.45+00:00

Always laying, you all know already itsnt work. Why dont you admit MS is sharing our privacy and supporting scams?
MICHAEL BLUNDELL 0 Reputation points

2026-02-19T13:55:35.6133333+00:00

I have been an MSN/Outlook user for decades - The change on blocking has changed my view of MSN & Outlook - I will be looking for alternatives to MSN & Outlook as I don't need to waste more time plowing through my e-mail searching for valid communications buried under huge volumes of scams that now cannot blocked probably because MSN is making a $ from them.
sandra myerscough 0 Reputation points

2026-06-27T00:23:32.0133333+00:00

I am using Outlook Hotmail, a Microsoft product. When I used to block senders, they were blocked. For some reason now every day I am blocking the same senders. I move all non-junk emails to safe sender list on my laptop. I then block all junk senders on my iPhone logged into Outlook Hotmail and on my laptop. There are two senders that seems to get around being blocked - ******@news.shoppingforyou.nz and ******@slidaris.be. What can be done to block these addresses permanently?

Answer 2

In Outlook, if you are unable to block emails, it may be due to the absence of a shortcut menu command for blocking a sender's domain in certain versions like Outlook 2007, 2010, and 2013. This design choice was made to prevent users from accidentally blocking an entire domain, which could include many legitimate senders.

To block a message in your Outlook email account, you can manually add the sender's domain to the Blocked Senders list by following these steps:

Right-click the email message from the sender you want to block.
Point to Junk E-mail and select Junk E-mail Options.
Go to the Blocked Senders tab.
Click Add and enter the domain you wish to block (e.g., @example.com).
Click OK and then OK again to close the dialog box.

Additionally, if you are managing multiple users or need a more comprehensive solution, consider using the Tenant Allow/Block List for blocking domains and email addresses across your organization.