Please help analyze a minidump

MichaelParis 0 Reputation points
2025-11-15T08:58:50.16+00:00

(I didn't find a more appropriate tag for my question, sorry)

As my Windows 10 Pro crashed several times with a blue screen, last time with "critical process died", I managed to open minidump, but have no idea how to interpret its result and what to do now. Here is a full copy of it. Note that I had run preboot (looong) memory checks as well as disk checks, no error found.

Thanks for any help!


************* Preparing the environment for Debugger Extensions Gallery repositories **************

ExtensionRepository : Implicit

UseExperimentalFeatureForNugetShare : true

AllowNugetExeUpdate : true

NonInteractiveNuget : true

AllowNugetMSCredentialProviderInstall : true

AllowParallelInitializationOfLocalRepositories : true

EnableRedirectToChakraJsProvider : false

-- Configuring repositories

  ----> Repository : LocalInstalled, Enabled: true

  ----> Repository : UserExtensions, Enabled: true
```>>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds

************* Waiting for Debugger Extensions Gallery to Initialize **************

>>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.047 seconds

   ----> Repository : UserExtensions, Enabled: true, Packages count: 0

   ----> Repository : LocalInstalled, Enabled: true, Packages count: 46

Microsoft (R) Windows Debugger Version 10.0.29457.1000 AMD64

Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Windows\Minidump\111525-20671-01.dmp]

Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: srv*

Executable search path is: 

Windows 10 Kernel Version 19041 MP (8 procs) Free x64

Product: WinNt, suite: TerminalServer SingleUserTS

Edition build lab: 19041.1.amd64fre.vb_release.191206-1406

Kernel base = 0xfffff807`08200000 PsLoadedModuleList = 0xfffff807`08e2a420

Debug session time: Sat Nov 15 08:46:40.316 2025 (UTC + 1:00)

System Uptime: 0 days 7:33:57.798

Loading Kernel Symbols

...............................................................

................................................................

................................................................

.........................................

Loading User Symbols

Loading unloaded module list

........................

For analysis of this file, run !analyze -v

nt!KeBugCheckEx:

fffff807`085fd5c0 48894c2408      mov     qword ptr [rsp+8],rcx ss:fffffc08`d4626c10=00000000000000ef

1: kd> !analyze -v

Loading Kernel Symbols

...............................................................

................................................................

................................................................

.........................................

Loading User Symbols

Loading unloaded module list

........................

*******************************************************************************

*                                                                             *

* ```dockerfile
                   Bugcheck Analysis                                    *
```* ```sql
                                                                        *
```*******************************************************************************

CRITICAL_PROCESS_DIED (ef)

```sql
    A critical system process died
```Arguments:

Arg1: ffffbf0ef1bea080, Process object or thread object

Arg2: 0000000000000000, If this is 0, a process died. If this is 1, a thread died.

Arg3: 0000000000000000, The process object that initiated the termination.

Arg4: 0000000000000000, Additional triage data.

Debugging Details:

------------------

KEY_VALUES_STRING: 1

```scala
Key  : Analysis.CPU.mSec

Value: 3640

Key  : Analysis.Elapsed.mSec

Value: 14574

Key  : Analysis.IO.Other.Mb

Value: 0

Key  : Analysis.IO.Read.Mb

Value: 1

Key  : Analysis.IO.Write.Mb

Value: 7

Key  : Analysis.Init.CPU.mSec

Value: 1015

Key  : Analysis.Init.Elapsed.mSec

Value: 627794

Key  : Analysis.Memory.CommitPeak.Mb

Value: 105

Key  : Analysis.Version.DbgEng

Value: 10.0.29457.1000

Key  : Analysis.Version.Description

Value: 10.2506.23.01 amd64fre

Key  : Analysis.Version.Ext

Value: 1.2506.23.1

Key  : Bugcheck.Code.LegacyAPI

Value: 0xef

Key  : Bugcheck.Code.TargetModel

Value: 0xef

Key  : CriticalProcessDied.ExceptionCode

Value: 0xf1bd5080

Key  : CriticalProcessDied.Process

Value: csrss.exe

Key  : Failure.Bucket

Value: 0xEF_csrss.exe_BUGCHECK_CRITICAL_PROCESS_f1bd5080_nt!PspCatchCriticalBreak

Key  : Failure.Exception.Code

Value: 0xf1bd5080

Key  : Failure.Exception.Record

Value: 0xffffbf0ef1bea7c0

Key  : Failure.Hash

Value: {61ab2b25-a126-1f0b-9b1c-4f29cee102a4}

Key  : WER.OS.Branch

Value: vb_release

Key  : WER.OS.Version

Value: 10.0.19041.1

Key  : WER.System.BIOSRevision

Value: 1.18.0.0
```BUGCHECK_CODE:  ef

BUGCHECK_P1: ffffbf0ef1bea080

BUGCHECK_P2: 0

BUGCHECK_P3: 0

BUGCHECK_P4: 0

FILE_IN_CAB:  111525-20671-01.dmp

FAULTING_THREAD:  ffffbf0ef1bd5080

PROCESS_NAME:  csrss.exe

CRITICAL_PROCESS:  csrss.exe

EXCEPTION_RECORD:  ffffbf0ef1bea7c0 -- (.exr 0xffffbf0ef1bea7c0)

ExceptionAddress: 0000000000000000

   ExceptionCode: 00000000

  ExceptionFlags: 00000000

NumberParameters: 0

ERROR_CODE: (NTSTATUS) 0xf1bd5080 - <Unable to get error code text>

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1 (!blackboxwinlogon)

CUSTOMER_CRASH_COUNT:  1

EXCEPTION_STR:  0x0

TRAP_FRAME:  0000000000000c00 -- (.trap 0xc00)

Unable to read trap frame at 00000000`00000c00

Resetting default scope

STACK_TEXT:  

fffffc08`d4626c08 fffff807`08b0af62     : 00000000`000000ef ffffbf0e`f1bea080 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx

fffffc08`d4626c10 fffff807`08a4154f     : 00000000`00000001 fffff807`0855c1e1 00000000`00000002 fffff807`0855c10b : nt!PspCatchCriticalBreak+0x10e

fffffc08`d4626cb0 fffff807`089075f0     : ffffbf0e`00000000 00000000`00000000 ffffbf0e`f1bea080 ffffbf0e`f1bea4b8 : nt!PspTerminateAllThreads+0x139f0f

fffffc08`d4626d20 fffff807`089073ec     : ffffbf0e`f1bea080 00000000`00000001 ffffffff`ffffffff 00000000`00000000 : nt!PspTerminateProcess+0xe0

fffffc08`d4626d60 fffff807`08611505     : ffffbf0e`f1bea080 ffffbf0e`f1bd5080 fffffc08`d4626e50 fffff807`08932522 : nt!NtTerminateProcess+0x9c

fffffc08`d4626dd0 fffff807`086023b0     : fffff807`0867f26d fffffc08`d4627958 fffffc08`d4627958 ffffffff`ffffffff : nt!KiSystemServiceCopyEnd+0x25

fffffc08`d4626f68 fffff807`0867f26d     : fffffc08`d4627958 fffffc08`d4627958 ffffffff`ffffffff 00007ffc`d9a73000 : nt!KiServiceLinkage

fffffc08`d4626f70 fffff807`08611eec     : ffffbf0e`f1bea7c0 fffff807`0840f7b6 00000000`00000c00 fffffc08`d4627a00 : nt!KiDispatchException+0x142f3d

fffffc08`d4627820 fffff807`0860d752     : 00000000`00000000 00000000`00000001 000000d0`dac470b0 00000000`00000000 : nt!KiExceptionDispatch+0x12c

fffffc08`d4627a00 00007ffc`dc422c62     : 00000000`00000000 000000d0`00000000 000000d0`dac41640 000000d0`dac41648 : nt!KiPageFault+0x452

000000d0`dac41620 00000000`00000000     : 000000d0`00000000 000000d0`dac41640 000000d0`dac41648 00007ffc`d9a73000 : 0x00007ffc`dc422c62

SYMBOL_NAME:  nt!PspCatchCriticalBreak+10e

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.19041.6456

STACK_COMMAND: .process /r /p 0xffffbf0ef1bea080; .thread 0xffffbf0ef1bd5080 ; kb

BUCKET_ID_FUNC_OFFSET:  10e

FAILURE_BUCKET_ID:  0xEF_csrss.exe_BUGCHECK_CRITICAL_PROCESS_f1bd5080_nt!PspCatchCriticalBreak

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {61ab2b25-a126-1f0b-9b1c-4f29cee102a4}

Followup:     MachineOwner

---
Moved from: Sysinternals

---------

Windows for home | Windows 10 | Performance and system failures
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  1. Sakiko 37,750 Reputation points Independent Advisor
    2025-11-15T14:42:19.68+00:00

    Hi, the information you have provided indicates a problem with the system kernel, usually caused by a driver, which we need to verify further. Please first create a restore point for your system, then please refer to this article: https://learn.microsoft.com/en-us/windows-hardware/drivers/devtest/driver-verifier to enable driver verifier. In the third step select "Automatically select all drivers installed on this computer", wait for a couple of new blue screens and then collect 2-3 new dump files and share the new dump files with me.

    If the computer has any automatic overclocking features enabled (including XMP, EXPO, etc.) or manual overclocking, please restore the defaults first.

    Driver verifier puts heavy pressure on the drivers in your system to troubleshoot drivers that are in poor condition or misbehaving. It is normal for your computer to run slowly after driver verifier is turned on. The computer will also crash more frequently and generate dump files during this process.

    If your system fails to boot after driver verifier is turned on or enough dump files are generated, please restore via the restore point.

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