windows updating keep being failed

Question

For about several months updating windows has been failed. Please fix for me

Answer 1

If your Windows updates have been failing for several months, there are a few steps you can take to troubleshoot the issue:

1. Check Update History: Start by checking your update history to identify any error messages. This can help you understand why the updates are failing. You can do this by going to Settings > Update & Security > Windows Update > View update history.
2. Common Error Codes: If you see specific error codes, you can look them up for more targeted troubleshooting. For example:
   • 0x8024402F: This may indicate issues with web filtering software blocking updates.
   • 0x80072EE2: This suggests a connectivity issue to Windows Update servers.
   • 0x80240022: This error often occurs when antivirus software is blocking access to necessary folders.
3. Reset Windows Update Components: You can reset the Windows Update components by renaming certain folders. Open a command prompt as an administrator and run the following commands:

      Ren %systemroot%\SoftwareDistribution\DataStore DataStore.bak
      Ren %systemroot%\SoftwareDistribution\Download Download.bak
      Ren %systemroot%\system32\catroot2 catroot2.bak
   

4. Run Windows Update Troubleshooter: Windows has a built-in troubleshooter that can help identify and fix problems with Windows Update. You can find this in Settings > Update & Security > Troubleshoot > Additional troubleshooters.
5. Check for Disk Space: Ensure that you have enough disk space available for updates to be downloaded and installed.
6. Contact Support: If the problem persists, consider reaching out to Microsoft Support for further assistance.

By following these steps, you should be able to identify and resolve the issues causing your Windows updates to fail.

Answer 2

1

Click your Start Button, type winver and hit Enter

Please provide a screenshot of the resulting dialog.

2

Open the Settings App

Go to Windows Updates

Please provide a screenshot of that window

Answer 3

What is the error message/code you've received when updates fail?