Showing original date and time of email received in exchnage server 2019

pramodreddy 1

I have an exchange server 2019, I am using a third-party pop3 downloader to download emails from an AOL email server to an account in the exchange server. In the email's time and date section, I see the time and date when the exchange server received the email, not the time and date the original email received to the AOL email server. Before when I was using exchange server 2010 I used to see the original time and date (AOL server received time and date). How can I change the time and date to the original time and date?

For example, AOL received an email on Sep 21 at 9:25:34 AM, pop3 downloader checks for emails every 1 minute so when the email is downloaded to the exchange server the time is showing Sep 21 9:26:25 AM. What can I do to show the original time and date(in this case Sep 21 at 9:25:34 AM) in the exchange server mail box?

(Before in exchange server 2010 it used to show the original date an time)

Thank you.

Kael Yao-MSFT 37,656 Reputation points Microsoft Vendor

2021-09-23T02:32:05.18+00:00

Hi @pramodreddy

Since your question is related to third-party tools, we have little idea how it works exactly.

If it shows the time that Exchange server receives the emails, to me it seems that the downloader performed a submission action instead of simply importing the emails into the mailbox.
As far as I am concerned, would it be possible that there have been some changes in how the pop3 downloader works?

If possible, please contact the developers of this tool to confirm it.
pramodreddy 1 Reputation point

2021-09-24T14:10:31.377+00:00

Hi

Thank you for your reply. The POP3 downloader also downloads the emails to a windows folder in .eml format. I checked the .eml file it shows the original time and date only. But the time shown in the exchange email account is different.

The .eml file shows 9:43 AM

MIME-Version: 1.0
From: *************** <************@Stuff .com>
Date: Fri, 24 Sep 2021 09:43:25 -0400
Message-ID: <**********************@Monique gmx .gmail.com>
Subject: testing time stamp
To: **************** <************@verizon .net>
Content-Type: multipart/alternative; boundary="000000000000275d9205ccbdef81"
Content-Length: 916

--000000000000275d9205ccbdef81
Content-Type: text/plain; charset="UTF-8"

--
Thank you,
Pramod

I also attached an exchange email, it shows 9:46 AM

Thank you,
Pramod.

134977-testing-time-stamp.pdf
Kael Yao-MSFT 37,656 Reputation points Microsoft Vendor

2021-09-28T06:47:02.787+00:00

Hi Pramod,

Thanks for the update!

It seems if the email is downloaded to the windows folder, it shows the correct timestamp.
While the problem occurs when it imports the email into the mailbox hosted by Exchange.

As mentioned in my former post, I wonder if there have been some changes made in how this tool deals with this process.
I would suggest confirming it with the developer.

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