I'm not receiving messages on my number

Question

When I want to claim a reward and they ask me for the 5- to 6-digit code, the code doesn't arrive.

Answer 1

Yes, my number is correct, but I haven't received the code.

Answer 2

If you are not receiving the verification code via SMS, here are some common issues and solutions to consider:

1. Check Phone Compatibility: Ensure that your phone can receive calls or SMS messages from a United States-based telephone number. Note that Voice-over-IP (VoIP) numbers cannot be used for verification.
2. Double-Check Your Number: Make sure that the phone number you entered is correct, including the country code.
3. Try Alternative Methods: If you are not receiving SMS messages, consider using the Call me option, which may provide the code via a phone call instead.
4. Delivery Delays: Sometimes, there may be a delay in receiving the code, which can take up to four minutes.
5. Blocked Notifications: Check if you have accidentally blocked notifications from specific numbers or short codes on your phone.
6. Use a Different Number: If problems persist, try signing up with a different phone number that is capable of receiving SMS messages.

If these steps do not resolve the issue, you may want to check with your mobile carrier for any potential issues on their end.

Answer 3

Hi, I'm Bernard, a fellow Windows user. I'm happy to help!

I understand the issue you have, and it is best handled by Bing Rewards support, as they specialize in this issue. You may reach them from the link below:

Microsoft Rewards Support: https://rewards.bing.com/support

Answer 4

This answer was completely useless. There is no other option for me to verify since I signed in by email. My carrier is clearly working because im on the internet currently, and I have zero blockers to my texting.