Grey screen of desktop when intel corporation driver (bluetooth) 24.1.1 which auto installs with windows 11 dev build 26220.7070..

Question

The grey screen after restart with latest intel corporation driver (bluetooth) 24.1.1 which auto installs with windows 11 dev build 26220.7070..

Upon restart cannot see windows desktop, and pc cannot be used so, uninstalling driver not possible. Safe mode also has grey screen. Only available solution roll back with system restore or system image recovery.

Even using gtoup po;icy and blocking hardware ID for updte itd driver, Dsabling Windows device installation settings not helps. Its still keeps on automatically install itsef.

I just pause the udates until urthrt notceto fix this problrm

Any advice or news that issue has fixed?

Thank you

Answer 1

It seems that you are experiencing a significant issue with the Intel Bluetooth driver (version 24.1.1) that is causing your Windows 11 system to display a grey screen after installation. Unfortunately, the context provided does not contain specific information regarding this particular driver issue or its resolution.

However, you have already identified a couple of potential workarounds, such as using system restore or system image recovery, which are valid approaches to revert to a previous state. Additionally, pausing updates is a good temporary measure to prevent the problematic driver from reinstalling automatically.

For further assistance, I recommend checking the official Microsoft support channels or forums for any updates regarding this issue, as they may provide specific fixes or updates related to the Intel Bluetooth driver and its compatibility with Windows 11 builds.

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References:

• Resolved issues in Windows 11, version 24H2
• Resolved issues in Windows 11, version 21H2

Answer 2

Hi,

I would make your that your Dev build

is up to date because we are now on

build 26220.7271.