Reply with a saved template, using "Mail From Template" option

Question

Hi all.
So after a LOT of frustration and trials. I finally found how to create, save & compose, using a template (NOT the "My Template" function with the lightning bolt, but an actual (formatted and files attached) template.

Now, next problem to solve... How do you use these in a reply to an email? Ie. I've gotten an email, and I want to reply with one of the saved templates with formatting/files etc. into the reply?

Answer 1

To reply to an email using a saved template in Outlook, you can follow these steps:

1. Open the Email: Start by opening the email you want to reply to.
2. Select Reply: Click on the Reply button to open the reply window.
3. Insert Template: In the reply window, you can insert your saved template. If you have created a template that includes formatting and attachments, you will need to use the Insert option to add your template content into the reply. Unfortunately, the specific steps to insert a saved template directly into a reply are not detailed in the provided context.
4. Send the Reply: Once you have inserted the template content, you can complete your message and send the reply.

If you need to create a new template or manage existing templates, you can refer to the instructions for creating and saving templates in Outlook. However, the context does not provide explicit steps for using a saved template directly in a reply.

For more detailed guidance on managing templates, you may want to explore the Outlook help resources or documentation.

Answer 2

Dear @Eliza Watters, 

Thank you for posting your question in the Microsoft Q&A forum.  

I am actually running into a similar issue where I cannot directly select my saved template when trying to reply. I have found an alternative test method that: 

In the toolbar, switch to the Home tab > Locate the New section > Select Mail from Template > Then, select your saved template > Next, copy all the content from the template that just opened > Paste the copied content into the reply body. 

But personally, I’m totally agree and understanding the convenient of being able to copy and paste like this. In that case, I strongly suggest you go to post this idea in Ideas · Community. Microsoft product team is in charge of the site, and they constantly check customer reviews and feedback. The higher votes, the more attention the related team will pay on. And a lot of the features are developed and improved based on customer feedback.  

I hope this guide helps. If you have any other questions, please feel free to let me know. 

Looking forward to your response! 

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