FS2020 not loading

Question

I am having trouble logging into FS2020. It was going fine yesterday. When I when to play today it keeps crashing after it starts uploading new updates.

Answer 1

If you are experiencing crashes while trying to load FS2020 after updates, there are a few troubleshooting steps you can take:

1. Restart Your Computer: Sometimes, a simple restart can resolve issues related to updates and crashes.
2. Check for Updates: Ensure that both your Gaming Services and the Xbox App are up to date. You can do this by checking in the Add or Remove Programs section in your settings. If they are not up to date, follow these steps:
   • For Gaming Services: Open PowerShell as an administrator and run get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers, then reinstall it from the Microsoft Store.
   • For the Xbox App: Make sure you are in the RETAIL sandbox, then run get-appxpackage Microsoft.XboxApp | remove-AppxPackage -allusers and reinstall it from the Microsoft Store.
3. Check Your Internet Connection: Ensure that your internet connection is stable, as issues with connectivity can lead to problems when downloading updates.
4. Reinstall the Game: If the above steps do not work, consider uninstalling and then reinstalling FS2020 to ensure that all files are properly installed.
5. Contact Support: If the problem persists, you may want to reach out to Microsoft Customer Support for further assistance.

These steps should help you troubleshoot the loading issue with FS2020.

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References:

• Troubleshooting Sign-in and Sandbox Errors
• The computer needs to be restarted before Setup can continue