How do I get my template button back?

Question

My template button is missing as well as missing from the add in screen.

Please review.

Answer 1

To restore the missing template button in Microsoft Word, you can try the following steps:

1. Check Add-ins: Ensure that the Microsoft Dynamics GP Add-in for Word is properly installed. You can do this by going to the Word Options and checking the Add-ins section.
2. Enable Developer Tab: If the Developer tab is missing, right-click in the ribbon area, select "Customize the Ribbon," and check the Developer box to enable it. This tab is essential for accessing template functionalities.
3. Reinstall the Add-in: If the add-in is not visible, consider reinstalling the Microsoft Dynamics GP Add-in for Word from the Dynamics GP installation media. This can help restore any missing components.
4. Verify Installation of Required Components: Ensure that you have the necessary components installed, such as the Microsoft Dynamics GP Add-On for Word and Open XML SDK 2.0 for Microsoft Office.
5. Check for Updates: Make sure your Microsoft Office is up to date, as updates can sometimes resolve issues with missing features.

If these steps do not resolve the issue, you may need to consult further documentation or support for more specific troubleshooting steps related to your version of Microsoft Word and Dynamics GP.

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References:

• Word template option missing in Report destination window when printing in Microsoft Dynamics GP
• Install and Configure Word Templates

Answer 2

Hi ,

If the Template button still doesn’t appear after these steps, the issue may be linked to a corrupted profile or missing registry entries. In that case, creating a new Office profile or performing an Online Repair usually resolves it.

Let me know how it goes, Happy to help!