I am being billed both monthly and annually for microsoft 365

Don Macleod 0 Reputation points
2025-11-25T16:48:03.2866667+00:00

I pay an annual subscription for Microsoft 365 but I notice I am being billed on my American express card a sum of £9.99 monthly. I assume it is for the same service.

Microsoft 365 and Office | Other
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. paulr0511 39,225 Reputation points Independent Advisor
    2025-11-25T17:22:45.6833333+00:00

    Hello, good day and thanks for your question. Please check and confirm on which exact Microsoft 365 subscription on your account via account.microsoft.com/services from a browser.

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.