have been charged twice for same service require a credit

Question

My account has been charged twice of $179.00 x2 Stephen Friend <phone number & address removed> sdtl****@gmail.com Require credit Please may contact with me about this issue

Answer 1

If you have been charged twice for the same service, you can request a credit for the duplicate charge. To do this, you should contact Microsoft support directly. You can log in to the Microsoft 365 Support and submit a ticket regarding your billing issue. Make sure to provide them with the details of the charges and your account information so they can assist you effectively.

Additionally, if you have any specific preferences for how you would like the credit to be applied (e.g., refund or credit to your account), be sure to mention that in your communication with support.

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References:

• Why am I getting billed for Microsoft 365 after I activate the benefit?

Answer 2

Have tried will no help on your sites, require personal contact. Stephen Friend <phone number & address removed>

Answer 3

Hello, Please sign into your Microsoft account here: https://go.microsoft.com/fwlink/?linkid=2246882 You should find the Investigate charge option on the upper right to start the process, and select this charge to submit an investigation request to Microsoft billing support team.

If you need to chat with support, use this pathway:

Open the "Get Help" app on your computer (just search for it in the Start menu). or go to https://support.microsoft.com/contactus, Type "Billing" and press Enter. On the next screen, click "Contact support" at the bottom of the page, then choose "Windows" > "Manage my subscription". You’ll then see the option to chat with a Microsoft support agent who has access to your account to help review the issue.