Cannot get Phone Call With MFA

Roger Seekell 96 Reputation points

Good morning. Not sure if this is the best forum.

On Monday morning, we learned that several of our users were unable to receive a phone call via Azure MFA. I can reproduce the issue. SMS, the app, and other methods work, but choosing any phone number to call doesn't work. It immediately gives an error. We've had over a dozen users report this problem.

Is anyone else having this problem? What can be done to troubleshoot this?

Azure Active Directory
Azure Active Directory
An Azure enterprise identity service that provides single sign-on and multi-factor authentication.
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