Outlook latest calamity

Question

Like many others I've been amazed by some of the useless software released by Microsoft over the years but this latest version of Outlook eclipses all of the other calamities - by quite some distance !

Its dreadful and I'd like to know who decided this was fit for release to the market?

I now avoid using Outlook at any opportunity and have gone back to sending SMS or holding face to face meetings.

Answer 1

Dear @Chris Vincent,

Thank you for reaching out to Microsoft Q&A forum.

I’m truly sorry for the unpleasant experience you’re having with the New Outlook. I completely understand how frustrating it is when a core communication tool becomes a barrier rather than an asset. Your concerns are valid, and I appreciate you sharing them with us.

As a forum moderator, I genuinely wish I could directly access your account or delve into the backend systems to diagnose and fix this for you. However, our role here is limited to providing general guidance and solutions that can be applied by users.  

To allow you to resume your work without disruption, Microsoft is still maintaining the option to revert to the previous, stable desktop client:

1. Open the New Outlook for Windows client.
2. In the top right-hand corner of the window, look for the toggle switch labeled "New Outlook" or "Try the new Outlook."
3. Click this toggle switch to turn it OFF (slide it to the left).
4. You will be prompted to confirm you want to switch back. The client will close, and the original, Classic Outlook will launch.

I can't stress enough the importance of your feedback in this scenario. I strongly recommend that you share your detailed experience and feedback directly with the Microsoft product team through their official feedback channels. This is the most effective way to make your voice heard and influence future feature improvements and adjustments. 

You can visit the Outlook (new) · Community to post your ideas and concerns. Our product team is in charge of the site, and they constantly check customer reviews and feedback. The higher votes, the more attention the related team will pay, and a lot of the features are developed and improved based on customer feedback. As a moderator, I will also pass along your feedback to the appropriate team for further consideration. While we don't directly influence product design, user feedback is actively reviewed and helps prioritize future development. We appreciate your kindness and understanding as we deal with these evolutionary product changes. Please get in touch if you need anything else. Wishing you a smooth transition and a great day ahead.

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