My Azure account ******@gmail.com is blocked – cannot access purchased server

Question

Hello,

My Azure account ******@gmail.com has been blocked again. I purchased a server under this account, which contains active resources that I urgently need to access. I cannot sign in and risk losing the funds I paid.

Please help me unblock my account and restore access to my server and all resources purchased under this account. Immediate assistance is highly appreciated.

Thank you.

Answer 1

Hello Azure Support Team,

I created my account ******@gmail.com and purchased an Azure server through it. However, for the second time, my account has been blocked and it seems to be flagged as a bot account.

I am trying to sign in to my Azure account again, but the portal keeps sending a verification code to ******@gmail.com, and I cannot access the account to open my Azure server.

I have also added a recovery email ******@gmail.com, but the system does not allow me to select it for verification.

This is an urgent issue, because the server I purchased under this account is running, and I need immediate access to avoid service disruption and potential loss of data and funds.

Please help me unblock my account and restore full access to all resources linked to this account as soon as possible. All my Azure server information is tied to ******@gmail.com.

Thank you for your immediate assistance.