error 44 message when logging into word

Question

error 44 message with word and excel, I can only read and not edit anything

Answer 1

The error message you are encountering when logging into Word and Excel, which restricts you to read-only mode, could be due to several reasons. Here are some potential causes and solutions:

1. File Permissions: Ensure that you have the necessary permissions to edit the documents. If the files are set to read-only, you will not be able to make changes.
2. Antivirus Software: Sometimes, antivirus programs may open files as read-only to protect your system. Check your antivirus settings to see if this is the case.
3. SharePoint or OneDrive Settings: If you are opening files from SharePoint or OneDrive, they may open in read-only mode due to specific library settings such as "Checkout Required" or other validation settings.
4. Windows Firewall: If you are using Outlook to open these documents, ensure that the Windows Firewall service is running, as its absence can lead to issues with opening files.
5. Office File Validation: If Office detects a problem with the file, it may prevent it from being opened in edit mode. Moving the file to a trusted location may resolve this issue.

To troubleshoot, you can try the following:

• Check and modify file permissions.
• Review your antivirus settings.
• Verify SharePoint or OneDrive library settings.
• Ensure the Windows Firewall service is active.
• Move the file to a trusted location if necessary.

If these steps do not resolve the issue, consider reaching out to your system administrator for further assistance.

Answer 2

This is not the issue

Answer 3

Hello Jeff Winn, thanks for posting this in our community.

The Error Code 44 in Microsoft Word and Excel usually means Office cannot update or validate your license, which forces the apps into read-only mode.

First, verify your subscription and account. Open Word or Excel, go to File and then Account. Check if it says “Product Activated” or shows “Unlicensed Product.” Make sure you are signed in with the correct Microsoft account that has an active Microsoft 365 subscription.

Next, repair the Office installation. Open Control Panel, go to Programs and then Programs and Features. Select Microsoft 365, click Change, and choose Online Repair.

Hope this helps.

Kind regards,

John Oli