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Hello. My Microsoft account is stuck in a Family Group as a child.
I am now an adult (born in 2005) but my account cannot leave the family group by itself.
The organizer account is ******@gmail.com which I do not recognize or have access to.
Please remove my account from this Family Group or change my role to adult.
Thank you.
Moved from: Microsoft Security | Microsoft Graph
A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing
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hello my microsoft account is stuck in a family with someone i don’t know and due to my account being set as a child i am not able to leave it please let my account leave this family group
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Hello,
If the date of birth on your Microsoft account is set to that of a minor,
please refer to this Microsoft support article and try changing the date of birth on your Microsoft account to that of an adult.
How to change a birth date on a Microsoft account
If you are unable to change your date of birth or leave your family group even after following the support article, please contact Microsoft Support via the link in the above support article, or consider creating a new Microsoft account.
My Microsoft account is stuck as a child in a Family Group.
I am now an adult (born in 2005), but I can’t leave the group by myself.
The organizer account (******@gmail.com) is not mine, and I do not recognize or have access to it.
Please remove my account from this Family Group or change my role to adult as soon as possible.
AI answer
If your Microsoft account is part of a Family Group and you are unable to leave it or change your role to adult, you will need to contact the family group organizer to request a change. Since you do not recognize the organizer's email and do not have access to it, you may not be able to resolve this issue on your own. Unfortunately, without access to the organizer's account, you cannot remove yourself from the Family Group or change your role directly.
You might consider reaching out to Microsoft Support for further assistance. They may be able to help you with the situation, especially if you can verify your identity.
References: