Hi @Kelly Haywood,
Welcome to the Microsoft Q&A forum.
Thank you for contacting us. I would like to provide you with the following information:
Microsoft offers eligible universities the Microsoft 365 Education package. With a valid license, the school’s administrator (usually the IT department) can create email accounts for students and faculty to use the Office suite.
In this case, you can reach out to your school administrator (typically the IT department) for assistance in providing an account to access Microsoft products. If you have difficulty contacting the IT department, you may ask your instructor for support with this process.
I hope this information is helpful. Please follow these steps and let me know if it works for you. If not, we can work together to resolve this. Thank you for your patience and understanding. If you have any questions or need further assistance, please feel free to share them in the comments on this post so I can continue to support you.
I look forward to your response.
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