microsoft account troubleshoot

Question

I added my husband's new computer and now our microsoft accounts are blended. I need help to separate them without losing my settings/icons on the desktop.

---

Moved from: Microsoft System Center | Other

Answer 1

To separate your Microsoft accounts after they have been blended on your husband's new computer, you can follow these steps:

1. Disconnect the Accounts: You can disconnect your Microsoft account from your husband's account. To do this, go to PC settings, select Users, then choose Disconnect next to the Microsoft account you want to remove. Follow the prompts to finish the process.
2. Create Separate User Accounts: If you haven't already, create separate user accounts for each of you on the computer. This will help maintain your individual settings and icons. You can do this by going to Settings > Accounts > Family & other users > Add someone else to this PC.
3. Transfer Settings and Icons: After creating separate accounts, you may need to manually transfer any specific settings or icons from the blended account to your new account. This can include copying files from the desktop or adjusting settings in applications.
4. Check for Sync Settings: Ensure that your Microsoft account settings are configured to sync only the desired preferences. You can manage this in Settings > Accounts > Sync your settings.

By following these steps, you should be able to separate your accounts without losing your desktop settings and icons.

---

References:

• Microsoft accounts in the enterprise

Answer 2

I have to make sure I don't lose the icons which I put in recycle. When I hit restore, they restored on desktop but they all have "X" across it

Answer 3

It is all set. I basically had to logout of my acct and add in the separate acct and make sure it wasn't syncing to the cloud to affect my other PCs.

Answer 4

Dear Dr Kerry Kasegian,

Thank you for posting your question on the Microsoft Q&A forum and for taking the time to update us with your solution. Your willingness to share how you resolved the issue is incredibly valuable, not only does it help other users facing similar challenges, but it also contributes to making this community stronger and more resourceful.

We’re glad to hear everything is now set up! Wishing you an excellent experience with your new computer and with Microsoft services. If you have any further questions or need assistance in the future, feel free to reach out, we’re always here to help.