How to add users on authenticator

Question

How to add users on authenticator. Asks to scan bar code, how do I get one?

Answer 1

To add users in the Microsoft Authenticator app, you typically need to scan a QR code that is provided by the service you are trying to add. This QR code is usually generated during the setup process of that service's two-factor authentication (2FA) or multi-factor authentication (MFA) settings. Here’s how you can generally proceed:

1. Access the Service: Go to the website or application where you want to enable MFA.
2. Find MFA Settings: Look for security settings or options related to two-factor authentication.
3. Generate QR Code: The service will provide an option to set up an authenticator app, which will generate a QR code.
4. Open Authenticator App: Launch the Microsoft Authenticator app on your device.
5. Add Account: In the app, tap on the '+' icon or the option to add an account.
6. Scan QR Code: Use the app to scan the QR code displayed by the service.
7. Complete Setup: Follow any additional prompts to finalize the setup.

If you do not see a QR code, ensure that you are in the correct section of the service's settings for enabling MFA. If the service does not provide a QR code, it may offer a manual entry option where you can enter a secret key instead.

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References:

• Enable multifactor authentication in Azure Active Directory B2C (b2c-custom-policy)
• Enable multifactor authentication in Azure Active Directory B2C (b2c-user-flow)