Microsoft reward points

Question

Am am trying to buy gift card with my reward points on Xbox however when i ask them to send a verification code i get an error and it will not send.

I then goto support page and fill out a form to get help, and they tell me i have to fill in the «describe Card Website» see pic Antone know what website am supposed to put in when ? I am on the Reward.bring.com site when trying to redeem., but the form will not accept it. So what am i supposed to put as website when i an trying to get a hold of support ?

Answer 1

Hi Thomas,

(I noticed that both your locale and this conversation are in English, but the screenshot you shared is in Norwegian. I’ll continue supporting you in English for clarity. If you’d prefer assistance in another language, please feel free to let me know. I’ll be happy to accommodate.)

Thank you for posting your question in the Microsoft Q&A forum. I understand how frustrating it can be when you’re trying to redeem your Microsoft Rewards points for an Xbox gift card and run into verification issues.

Regarding the Microsoft Reward support form above, it looks like the original field might actually mean “Briefly describe the issue” rather than the website. This could be due to a translation tool mismatch when converting between languages, which sometimes changes the meaning of form labels.

Please try filling in the box with a short description of your issue instead of the website URL.

If you prefer, you can use the English version of the support page instead by following this link: Contact Microsoft Rewards support

In case you continue to face issues, please reply with any error messages or screenshots so I can assist further.

---

If the answer helps, click "Accept answer" and vote "upvote". If you have additional questions about this answer, please click "Comment".

Note: If you want to receive email notifications about this thread, follow the steps in our documentation to enable email notifications.

Answer 2

I have now managed now reach Support and they are investigating the issue, so hopefully it will be resolved soon

Answer 3

Hi Thomas,

Thanks for letting me know. I’m glad you were able to get in touch with Support team and that they’re already working on the issue.

Please feel free to reach out anytime if you need more help. I’m happy to assist.

Take care and have a wonderful day!