TRASH Keeps coming back

Question

HI

Why does all my trash in hotmail after i empty it comes back to trash in a 2 days?

ThankYou

TIMMY 2 TOES

Answer 1

The issue of deleted items reappearing in your Hotmail (Outlook) Trash could be related to several factors. One possibility is that the items are not being permanently deleted but rather moved to a recoverable state. In Microsoft Outlook, when you delete an email, it may first go to the Deleted Items folder and then to the Recoverable Items folder if you empty the Deleted Items folder. If the retention period for these items has not expired, they may reappear in your Trash.

Another factor could be synchronization issues between your email client and the server. If you are using multiple devices to access your email, changes made on one device may not sync correctly with another, leading to deleted items reappearing.

To resolve this, ensure that you are permanently deleting the items and check your retention settings. You can also try clearing your cache or checking for any syncing issues with your email account.

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References:

• Recoverable Items folder
• Soft-deleted and hard-deleted items

Answer 2

Hello Tim,

Thank you for reaching out about this issue I understand how frustrating it can be to see deleted emails return to your Trash after you’ve already emptied it. This usually happens because the messages are not permanently deleted but moved to a recoverable state or there may be synchronization issues between your devices and the server. In Outlook emails often go to the Deleted Items folder first and then to the Recoverable Items folder where they remain until the retention period expires. If syncing across devices isn’t working properly those items can reappear.

To resolve this make sure you permanently delete the emails by selecting Empty Deleted Items and then check your retention settings under your account options. Clearing your browser or app cache and verifying that all devices are syncing correctly can also help prevent this from happening. If you’re using a third-party email client confirm that it’s configured to delete items permanently rather than archiving them.

Could you let me know if you’re accessing your account from multiple devices or using any email apps besides Outlook?

I hope this answer is helpful if you have further questions feel free to reply back

Regards,

Marcelo