I can’t sign in to my account on my new pc

ELI HERNANDEZ 0 Reputation points
2025-12-02T17:11:08.5533333+00:00

I can’t sign in to my account on my new pc. I says it connected but won’t let me get past that.


Moved from: Microsoft Security | Active Directory Federation Services

Windows for home | Windows 11 | Accounts, profiles, and login
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  1. Arlene D 23,255 Reputation points Independent Advisor
    2025-12-02T22:33:17.3466667+00:00

    Thanks for reaching out. What exact message do you see on the sign in screen when the setup stops you?

    The issue often happens when the Microsoft account sign in does not finish during setup, and I recommend checking your internet connection on the setup screen, then signing in again or restarting the PC to repeat the setup flow. If you use a work or school account, your admin might block sign in on new devices.

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