UNABLE TO OPEN NEW FOLDER IN EXTERNAL DRIVE AND ALSO CANT INSTALL ONEDRIVE

Question

WE ARE UNABLE TO CREATE FOLDER IN EXTERNAL DRIVE AND ALSO WE ARE UNABLE TO ISNTALL ONE DRIVE FOR BACKUP IN EXTERNAL DRIVE

Answer 1

If you are unable to create a folder on an external drive and also cannot install OneDrive for backup, there could be several reasons for these issues:

1. Permissions: Ensure that you have the necessary permissions to create folders on the external drive. Sometimes, external drives may have restrictions based on user permissions.
2. Drive Format: Check if the external drive is formatted in a way that supports folder creation (e.g., NTFS). Some formats may have limitations.
3. OneDrive Installation Issues: If you are facing issues installing OneDrive, it could be due to:
   • Group Policy Settings: Certain Group Policy settings might prevent the installation of OneDrive. You can check the Local Group Policy Editor to ensure that settings related to OneDrive are not restricting the installation.
   • Windows Updates: Ensure that your Windows is up to date, as outdated systems may face issues with installing applications like OneDrive.
4. External Drive Connection: Make sure that the external drive is properly connected and recognized by the system. Sometimes, a faulty connection can lead to such issues.
5. Antivirus or Security Software: Occasionally, security software may block the installation of applications or the creation of folders. Temporarily disabling such software may help identify if it's the cause.

You may want to troubleshoot these areas to resolve the issues you're facing with the external drive and OneDrive installation.

Answer 2

Hi ,

I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.

In addition to the steps provided by Q&A Assist, please connect the external drive to another computer to verify if it is restricted.

As for the OneDrive issue, what do you mean by installing OneDrive for backup? What error message do you face?

Answer 3

Frankly, I prefer OneDrive on an internal drive rather than an external drive. If you lack space on your internal drive, use OneDrive Files On-Demand.

If you move OneDrive to an external drive, you will not be able to unplug or eject the drive. If you do, OneDrive will need to restart the syncing process. That could take a couple of days, depending on your internet speed. When "Processing changes" is occurring, new files cannot sync to OneDrive until all the changes have been processed: