Windows 11 PRO 24 H2

Question

Can not send mails from : ******@mail.dk

phone +-removed for privacy-

please help

Answer 1

If you are unable to send emails from your account, there are a few troubleshooting steps you can take:

1. Check Default Mail Client: Ensure that you have a default mail client set up on your Windows 11 system. If you encounter a "No default mail client" error, you may need to modify the registry. You can refer to the steps provided in the Microsoft documentation to resolve this issue by deleting the Version value from the MSMapiApps key in the registry.
2. Repair Office Application: If you are using Microsoft Office, try repairing the Office application. This can often resolve issues related to sending emails.
3. Check Permissions: Sometimes, permission issues in the registry can prevent Outlook from functioning correctly. You may need to verify and adjust permissions in the registry for the relevant keys.
4. Stop Conflicting Applications: Third-party applications that access the MAPISVC.inf file can interfere with Outlook. Use Process Monitor to identify any such applications and stop them if necessary.
5. Contact Support: If the issue persists, consider reaching out to Microsoft Support for further assistance.

These steps should help you troubleshoot the email sending issue you are experiencing on Windows 11 Pro 24H2.

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References:

• "No default mail client" error when sending files from Office programs
• Can't send or receive email in Outlook and "Metered Connection Warning" is triggered

Answer 2

Hi,

what app do you use for e-mail sending? tell in detail, what exactly happens when you try to send e-mail? Show screenshots of error messages.