Blank pages printing

Question

Microsoft documents all print out blank on my pc. All other emails, etc. print fine.

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Moved from: Microsoft Edge | Other | Windows 11

Answer 1

If Microsoft documents are printing blank pages while other documents (like emails) print fine, this could be due to several reasons. Here are some potential causes and solutions to consider:

1. Check for Hidden Content: Ensure that there are no hidden objects or formatting in the document that might be causing blank pages to print. Sometimes, cells formatted to appear blank can lead to this issue.
2. Print Settings: Verify the print settings in the application you are using. Make sure that the correct printer is selected and that the print range is set correctly.
3. Update Printer Drivers: Ensure that your printer drivers are up to date. An outdated driver can sometimes lead to printing issues.
4. Print Queue Issues: Clear the print queue and restart the print spooler service. This can help resolve any stuck print jobs that might be causing problems.
5. Test with Different Applications: Try printing the document from a different application (like Notepad or Word) to see if the issue persists. This can help determine if the problem is with the document or the application itself.

If these steps do not resolve the issue, you may want to consult the troubleshooting documentation specific to your printer or Microsoft applications for further assistance.

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References:

• No print output
• A printer that's connected to a computer doesn't print

Answer 2

Hi Karen,

Thanks for getting in touch about your Microsoft documents printing blank pages when emails print fine. I get how annoying that can be, especially when the print preview looks good. Usually, this happens because of hidden formatting, messed-up documents, or problems with the printer driver. I am here to help.

The reason this happens is that Word might have hidden stuff or broken content that doesn’t show up right when you print. Sometimes, old printer drivers or wrong print settings can also cause blank pages.

To fix this, first see if the content shows up in File → Print → Preview. If it does, try printing to Microsoft Print to PDF if the PDF is also blank, the document might be damaged. Copy the content (but not the very last paragraph mark) into a fresh document and try printing again. Also, get the newest printer drivers and clear the print queue to rule out spooler problems. If it keeps happening with different documents, try an Online Repair for Microsoft 365 through Control Panel → Programs and Features → Microsoft 365 → Change → Online Repair. This usually gets rid of issues with the program.

 

I hope this helps.

 

Best Regards,

Noel

Answer 3

This didn't work, still printing out blank pages.