I'm getting email from ******@teams.mail.microsoft. Is this a valid email address from microsoft?

Question

Here's what the email looks like. Is this a valid email from Microsoft?

You have been added as a guest to Microsoft Teams Subscription Auto-Renewal Notice (Invoice ID: MOS-585242 Amount 589. 98 USD). If you did not authorize or complete this monthly payment, please contact our support team urgently at +1 (810) 221-5391. to...

Microsoft Teams******@teams.mail.microsoft

​You​

A Microsoft customer, 楊?玟, from the 中臺科技大學 organization has added you to a team.

Microsoft Teams Subscription Auto-Renewal Notice (Invoice ID: MOS-585242 Amount 589. 98 USD). If you did not authorize or complete this monthly payment, please contact our support team urgently at +1 (810) 221-5391. to avoid service interruption.

The information shared above was not created by Microsoft. Only continue if you recognize this person and you're expecting this invitation.

Microsoft Teams

A Microsoft customer, 楊?玟, from the 中臺科技大學 organization has added you to a team.

	Team name
--------	--------	--------
	Team name

Answer 1

The email address you mentioned, ******@teams.mail.microsoft, appears to be associated with Microsoft Teams. However, the content of the email raises some red flags that suggest it could be a phishing attempt. Here are some points to consider:

1. Sender's Domain: While the domain "teams.mail.microsoft" seems legitimate, it's important to verify the full email address and ensure it matches known Microsoft domains.
2. Urgency and Payment Requests: The email mentions an urgent payment request and provides a phone number, which is a common tactic used in phishing scams. Legitimate emails from Microsoft typically do not ask for immediate action in this manner.
3. Unexpected Communication: If you were not expecting to be added to a Microsoft Teams team or receive a subscription notice, this could be a sign of a phishing attempt.

To confirm the legitimacy of the email, you should:

• Check the full email address for any discrepancies.
• Do not click on any links or call the provided phone number.
• Contact Microsoft support directly through their official channels to verify if the email is genuine.

Always exercise caution with emails that request personal information or payments, especially if they create a sense of urgency.

Answer 2

The response says, "Contact Microsoft support directly through their official channels to verify if the email is genuine."

How do I contact Microsoft support?

Answer 3

Thanks for reaching out Manuel. I understand your concern. Although the email appears to come from Microsoft, its content seems suspicious. Microsoft does send Teams notifications from its legitimate M365 email domain, but scammers are using realistic-looking Teams invites to send fake payment requests and phone numbers. The phrase call us now is a phishing tactic. Microsoft warns users to proceed only if they know the sender.

Do not click any links or call the number provided. Open Teams to see if you were added to a team you know. Report the email as phishing in Outlook and then delete it. If you clicked anything, change your Microsoft account password, ensure multi-factor authentication is enabled, and check recent account activity.

You can reach Microsoft support through their official channels in a few ways:

Go to Microsoft Support Contact Page and sign in with your account. From there, you can choose your product and start a live chat or request a call back from a Microsoft specialist.

You can also use the Get Help app on Windows or access it via your browser for guided troubleshooting and direct support options. If you prefer phone support, Microsoft lists official customer service numbers by region on their Customer Service Phone Numbers page.

All the best,

Rez

Answer 4

You're not alone , i getting similar email as well , can confirm it's a scam.

You have been added as a guest to Subscription Payment of 489. 99 USD is confirmed. If this wasn’t you, reach Support immediateIy at 1 805 331-8539, Plan: Norton Ultimate Plus (1 Year) Invoice ID: ZHR_2512010 i

Answer 5

Hello

This is 100% scam. The email address itself is legitimate, used to deliver notifications for messages received in Teams, but the messages can be from other users, not from Microsoft. Please ignore this.