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Quick assist is not working. Notification: The connection has been terminated because the minimum security requirements on the helper’s side were not met. This does not need to be reported. We are working on it.

Ruijter, Ivana 5 Reputation points
2025-12-05T14:39:12.1133333+00:00

The connection has been terminated because the minimum security requirements on the helper’s side were not met. This does not need to be reported. We are working on it.

Windows for business | Windows 365 Enterprise
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  1. Ruijter, Ivana 5 Reputation points
    2025-12-08T06:58:37.3266667+00:00

    Hi, this isn't a solution for us. Is there an status page with updates on the fix for quick assist or even a fix you're working on at the moment?

    1 person found this answer helpful.
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  2. Henry Mai 7,110 Reputation points Independent Advisor
    2025-12-05T15:25:53.0733333+00:00

    Hi Ruijter, Ivana,

    I’m Henry, and I want to quickly clarify the issue you’re encountering with Quick Assist. 

    The notification “the minimum security requirements on the helper’s side were not met” is not caused by your setup or configuration; it’s expected behavior that Microsoft is aware of. For a more stable and secure remote assistance experience, Microsoft recommends using Remote Help.

    Official reference: Quick Assist – Microsoft Q&A

    Hope this clears things up! If you find this guidance helpful, you're welcome to click 'Accept Answer'—it helps others find useful solutions too.

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