How to fix system three exception not handled

Question

Following an update, the error message keeps appearing on a loop on a blue screen. Cannot do anything with the laptop

Answer 1

To resolve the "SYSTEM_SERVICE_EXCEPTION" error that appears on a blue screen after an update, follow these detailed troubleshooting steps:

1. Boot into Safe Mode: Safe Mode starts Windows with a minimal set of drivers and services. This can help you troubleshoot the issue.
   • Go to Settings > Update & Security > Recovery.
   • Under Advanced startup, select Restart now.
   • After your PC restarts, select Troubleshoot > Advanced options > Startup Settings > Restart.
   • Once your PC restarts again, choose option 4 (Safe Mode) or 5 (Safe Mode with Networking).
2. Remove or Update Drivers: If you have recently installed new drivers, they might be causing the issue. In Safe Mode:
   • Open Device Manager by right-clicking the Start button and selecting it.
   • Look for devices with a yellow exclamation mark (!). Right-click on them and choose Update driver or Uninstall device.
   • If you uninstall a driver, restart your computer to see if the issue persists.
3. Check Event Viewer: This tool can provide insights into what might be causing the error.
   • Press Windows + R, type eventvwr, and press Enter.
   • In the Event Viewer, navigate to Windows Logs > System. Look for any critical errors that occurred around the same time as the blue screen error.
4. Run System File Checker: Corrupted system files can lead to errors. To repair them:
   • Open Command Prompt as an administrator (search for "cmd" in the Start menu, right-click it, and select Run as administrator).
   • Type sfc /scannow and press Enter. This process may take some time, and it will attempt to repair any corrupted files.
5. Check for Windows Updates: Ensure that your system is fully updated, as Microsoft may have released patches to fix known issues.
   • Go to Settings > Update & Security > Windows Update, and click on Check for updates.
6. Uninstall Recent Updates: If the issue started after a specific update, uninstalling that update may resolve the problem.
   • Go to Settings > Update & Security > Windows Update > View update history > Uninstall updates. Select the most recent update and uninstall it.
7. Run Memory Diagnostics: Faulty RAM can also cause this error. To check your memory:
   • Press Windows + R, type mdsched.exe, and press Enter. Choose to restart and check for problems.
8. Restore Your System: If the problem persists, consider restoring your system to a previous restore point where it was functioning correctly:
   • Go to Control Panel > Recovery > Open System Restore and follow the prompts to restore your system.

If none of these steps resolve the issue, you may need to consider performing a clean installation of Windows or contacting Microsoft support for further assistance.

Answer 2

Cannot access anything on the laptop to open on any mode. Constant loop of blue screen advising the laptop will be restarted

Answer 3

Are you able to force your laptop into the recovery environment using these steps?

Start your laptop, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

Do this twice

On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt... etc.

Please try each option one at a time, then see if Windows will boot up correctly.

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If there is an option to uninstall the latest update, that may be the best option.

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Go to Troubleshoot - Advanced Option - Startup Repair

See if Windows startup can repair itself

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Go to Troubleshoot - Advanced Option - System Restore

Check to see if you have a restore point you can go back to