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How to fix sound on Windows 11

Dru Meier 0 Reputation points
2025-12-07T17:01:38.6666667+00:00

I have no sound on my laptop - running Windows 11. When I go to check output, the speaker shows up but says it's disabled & the "allow" button is grayed out. How do I fix this issue?

Windows for home | Windows 11 | Devices and drivers
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  1. Jonathan Deives 63,465 Reputation points Independent Advisor
    2025-12-07T17:35:28.2666667+00:00

    Press Windows key + R and type mmsys.cpl
    See if any sound device appears and which one is set as default.

    Also click on the start menu and type msinfo32
    Open System Information

    Take a screenshot and upload it here, this will help find the audio driver for your system model

  2. Kapil Arya 36,681 Reputation points Volunteer Moderator
    2025-12-07T17:41:17.9666667+00:00

    Open Device Manager, and make sure you've audio drivers installed and right click on it, select Enable device.

    You can also visit your device manufacturer's website to download audio drivers for your system model, if they're missing.

    Try updating audio drivers to latest version.

    Or if you've already updated them, try to roll back previous version to see if that works.

    Run Playing Audio troubleshooter from Settings app > System > Troubleshoot > Other troubleshooters. Let us know what it reports back.

    Also, refer other suggestions here:

    https://www.kapilarya.com/fix-no-audio-output-device-is-installed-in-windows-11

    Let us know if this helps!

    Note: Included link in this reply refers to blog by a trusted Microsoft MVP. 

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