Not allowed to create an Azure Database for PostgreSQL in Germany West Central in our subscription.

Question

Hi Microsoft support team,

we tried to create an Azure Database for PostgreSQL in our Azure Subscription via the Azure Portal but could not proceed with the creation as the subscription is not allowed to provision in Germany West Central as you see in image below.

However, we do not understand why, as we were successfully able to create other resources in Germany West Central with the same subscription. Is this an Azure Database for PostgreSQL only issue?

The database needs to be provisioned in Germany West Central, therefore, choosing another region is not an option. Please guide us on how to resolve this issue.

Thanks in advance!

Answer 1

Hi Yuki,

When there is limited capacity in the region they restrict which subscriptions are allowed to deploy PostgreSQL Flexible Server.

Please carefully follow my instructions below to create a new Service and subscription limits (quotas) request to allow access to deploy Azure Database for PostgreSQL Flexible Server in your preferred region.

1. Navigate to this link to start the process:

https://portal.azure.com/#create/Microsoft.Support

2. Enter quota in the box and click Go

3. Select Others / Service and subscription limits (quotas) and click Next

4. Click Create a support request button, as shown

5. Select Issue type: Service and subscription limits (quotas), Subscription, Quota type: Azure Database for PostgreSQL Flexible Server, click Next

6. Now you should be on Additional details tab. Click Enter details

7. Select Region access or Region access with zonal dependency, select Location you need, enter number of cores needed, click Save and continue

8. Finish filling out Additional details tab, click Next, review and click Create. You should receive an automated email within a few minutes.

NOTE: It is possible that they will deny your request due to capacity limit or other reason, but at least you tried.

Please click Accept Answer and upvote if the above was helpful.

Thanks.

-TP