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I m unable to schedule az 900 exam getting unexpected error after adding personal detail

Naren Gangadhar Bandekar 5 Reputation points
2025-12-08T07:30:56.9666667+00:00

I m unable to schedule az 900 exam getting unexpected error after submitting personal detail.

Please help me to resolve this.

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  1. Julian Sharp 11,086 Reputation points
    2025-12-08T11:23:46.4466667+00:00

    Are you seeing ERROR_VUE_WIDE_BLOCK in the URL when you try and schedule the exam?

    ERROR_VUE_WIDE_BLOCK is typically because your account has been blocked by Pearson Vue which normally happens because of multiple failed payments. You need to contact Pearson Vue support using the link on https://aka.ms/CertificationSupport to get the block lifted.

    1 person found this answer helpful.
  2. Q&A Assist
    2025-12-08T07:31:07.0166667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If you are encountering an unexpected error while trying to schedule the AZ-900 exam after submitting your personal details, it may be due to a variety of reasons including system issues or incorrect information being entered. Here are some steps you can take to resolve the issue:

    1. Check Your Details: Ensure that all the personal details you entered are correct and match the information associated with your Microsoft account.
    2. Clear Cache and Cookies: Sometimes, browser issues can cause unexpected errors. Try clearing your browser's cache and cookies or using a different browser.
    3. Try Again Later: If the issue persists, it might be a temporary problem with the scheduling system. Wait for a while and try again.
    4. Contact Support: If none of the above solutions work, you can get help through the Microsoft Certification Support. A forum moderator will respond to your query in one business day.

    For more detailed assistance, you can refer to the certification support links provided in the context.

    References:

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