When I open a New docx file, it has a bold 'E' on the second line, and is > 26 MB.

Derek Lactin 1 Reputation point

The problem is as I said in the title. If I delete the empty line and the E from the top, I reduce the file to 13 KB, and the word counter tells me the (blank!) page has 36 words on it. If I delete by backspacing from the bottom, the file stays > 26 MB.

Zipping the file does nothing.

A facility at 'wecompress dot com' reduces it to < 900 KB, but this is still a bit much for a blank page!

I may have 'caught' this problem from a file that I recently edited; it was > 26 MB (2500 words only), and had the same problem centered around a bold 'E' on page 3.

I suspect some hidden code, but I'm no techie.

Does ANYONE have a solution?

Many thanks!

Word Management
Word Management
Word: A family of Microsoft word processing software products for creating web, email, and print documents.Management: The act or process of organizing, handling, directing or controlling something.
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  1. Michael Taylor 41,631 Reputation points

    You're saying that if you go to Word and select Blank document then it creates a 25MB file with an E in it? Do you have any addins installed?

    If you are creating your own document then show the code.

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  2. Viki Ji_MSFT 4,301 Reputation points

    Hi @Derek Lactin ,

    Welcome to Q&A forum!

    1. What version of Office and operating system are you using?
    2. When did this issue start? Have you install any third-party programs before? Such as third-party Add-ins. If so, please disable or uninstall them to have a check.

    If the above do not work, please try to uninstall and reinstall your Office.

    Any updates, please let us know.

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